OBJECTIVES OF GRIEVANCE REDRESSAL CELL
The objective of the Grievance Cell is to develop a responsive and accountable attitude among all the stakeholders for maintaining a harmonious educational environment in the Institute. A Grievance Cell has been constituted to redress the grievances reported by the students of the college with the following objectives:
- Upholding the dignity of the College by ensuring strife free atmosphere in the College through promoting cordial Student-Student relationship and Student-teacher relationship etc.
- Encouraging the Students to express their grievances / problems freely and frankly, without any fear of being victimized.
- Suggestion / complaint Box is installed in which the Students, who want to remain anonymous, put in writing their grievances and their suggestions for improvement of the Academics / Administration in the College.
- Advising Students of the College to respect the right and dignity of one another and show utmost restraint and patience whenever any occasion of rift arises.
- Advising all staffs to be affectionate to the Students and not behave in a vindictive manner towards any of them for any reason.
- Ragging in any form is strictly prohibited in and outside the institution. Any violation of ragging and disciplinary rules should be urgently brought to the notice of the Principal.
SCOPE
The Cell will deal with complaints received in writing from students regarding any of the following matters
- On receipt of written complaints from the students, the cases will be dealt with immediately.
- The cell will formally review all cases and act in accordance with management policy.
- The cell will report to the Principal about the number of cases processed and pending cases, if any, which require direction and guidance of higher authorities.
PROCEDURE FOR LODGING COMPLAINT
- The students may feel free to put up a grievance in the website link google form provided.
- The Grievance Cell will act upon those cases which have been forwarded along with the necessary documents.
- The Grievance Cell will assure that the grievance has been properly solved in a stipulated time limit provided by the cell.
The Committee Members(2021-2022) are as follows
| Head |
Principal |
| Coordinator |
Dr. Deepa Pandey |
| Members |
Dr. Bharti Bahuguna
Dr. Basant Negi |
MECHANISM FOR REDRESSAL OF GRIEVANCES OF STUDENTS AND STAFF
The students are the main stakeholders in any institution imparting education, and it’s our endeavour to make all efforts to ensure transparency in all the activities at different stages. Taking this spirit in consideration the institute has decided to provide mechanism to students for redressal of their grievances as under:
The Grievances may broadly include the following complaints of the aggrieved students
a. Academic
b. Non-Academic
It is good to air a grievance rather than to keep it bottled up. Protection of human rights is essential for the all round development of an individual’s personality to realize the primary needs of the students and staff and secure civil liberties for everybody. The cell is indented to find solutions for problems like sexual harassment –any kind of physical or mental harassment, if and when they arise. The Grievance Redressal Cell convenes meetings periodically, record the minutes and takes steps to redress the grievance.